These Terms of Use apply when you access or use the Oriwise website. By continuing to use the website, you agree to these Terms. If you do not agree, please stop using the website.

These Terms govern website use only. Any renovation project, purchase, membership, loyalty programme, quotation, warranty or other service may also be subject to separate written terms.

The Oriwise website provides general information about our business, renovation services, design approach, project experience, promotions, loyalty features, rewards and related offerings. It may also allow you to submit enquiries, request consultations, view project information or access other digital features.

We aim to keep website information useful and reasonably current, but website content is provided for general information and may be updated without notice. Images, renders, plans, materials, colours, dimensions, specifications, availability, pricing examples and project descriptions may be illustrative and may differ from final site conditions or confirmed deliverables.

You should rely on the latest written quotation, specification, drawing, contract or project confirmation issued for your specific project rather than website content alone.

Any price range, budget guide, promotional value, points estimate, reward example, timeline or other estimate shown on the website is indicative unless expressly stated otherwise in a written confirmation from Oriwise.

Actual project pricing, scope, materials, timeline, eligibility, rewards and deliverables depend on site conditions, measurements, selections, availability, approvals and the final written agreement between the parties.

Unless otherwise stated, the website and its contents — including text, graphics, branding, logos, layouts, photographs, videos, illustrations, interface elements and other materials — are owned by or licensed to Oriwise and are protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial purposes. You may not reproduce, republish, distribute, modify, sell, scrape, commercially exploit or create derivative works from website content without prior permission where permission is required.

You must not use the website in a way that is unlawful, fraudulent, harmful, abusive or disruptive. In particular, you must not attempt to:

• gain unauthorised access to the website, servers, accounts or data;
• introduce malware, malicious code or automated traffic intended to disrupt the service;
• misrepresent your identity or submit false or misleading information;
• interfere with website security or another person's use of the website; or
• use website content or data in a way that infringes the rights of Oriwise or another party.

When you submit an enquiry, message, file, image, review or other information through the website, you are responsible for ensuring that the information is accurate, lawful and that you have the right to provide it.

Submitting an enquiry does not by itself create a binding renovation contract, guarantee availability or confirm a booking. A binding commitment arises only when the relevant terms are confirmed through Oriwise's applicable process.

The website may link to or integrate with third-party platforms such as maps, messaging services, social networks, payment providers, analytics tools or other external services. Those services are controlled by their respective providers and may be subject to separate terms and privacy policies.

Oriwise is not responsible for the availability, security, accuracy or practices of third-party services that we do not control.

Your use of the website is also subject to the Oriwise Privacy Policy, which explains how personal data may be collected, used, disclosed and protected in connection with the website and related interactions.

We may update, suspend, restrict, remove or change any part of the website, content or digital functionality at any time. We do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis for general informational purposes. Oriwise does not make guarantees that every item of website content will be complete, current or suitable for a particular project or purpose.

Nothing on the website should be treated as professional engineering, legal, financial or other specialist advice. Project-specific decisions should be based on the relevant site assessment, confirmed scope, drawings, specifications and professional advice where appropriate.

To the extent permitted by applicable law, Oriwise will not be liable for indirect, incidental, special or consequential loss arising solely from your use of, inability to use, or reliance on general website content.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Any liability relating to an actual renovation project, product, service, warranty or transaction will be governed by the specific terms applicable to that matter.

These website Terms are governed by the laws of Malaysia to the extent permitted by applicable law. Any dispute relating solely to these Terms or use of the website will be subject to the applicable dispute resolution process and jurisdiction available under Malaysian law.

Oriwise may revise these Terms from time to time to reflect changes in the website, services, technology, business practices or applicable requirements. The current version will be published on this page with an updated revision date.

If you have questions about these Terms, please contact Oriwise through the enquiry or contact channels provided on this website.